Privacy Policy

1. Data We Collect

For the purpose of providing our RPA automation services, we may collect the following categories of data:

• Identification Data: last name, first name, job title, company name.
• Contact Data: email address, phone number, postal address.
• Business Data: information about your business processes that we automate (e.g., types of tasks, volumes).
• Technical Data: IP address, browser type, access data for support and maintenance.

2. Purpose of Data Processing

We process your personal data exclusively for:

• Executing the RPA service contract and implementing software robots.
• Communicating regarding the project, invoicing, and providing technical support.
• Improving and personalizing your experience with our digital solutions.
• Fulfilling legal obligations (e.g., tax documents).

3. Data Sharing

Your data is not sold, rented, or shared with third parties for marketing purposes. We may share strictly necessary data with:

• Our cloud infrastructure providers (secure hosting), under strict contractual confidentiality obligations.
• Competent authorities, only when required by law.

4. Your Rights

Under the GDPR, you have the right to access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and to object. To exercise these rights, please contact our company's Data Protection Officer (DPO).

5. Data Security

We implement advanced technical and organizational measures (encryption, access control, audits) to protect your data against unauthorized access, loss, or destruction.